Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Re: The European daily data allowance cut from the 1/7/2013

This morning I got the following text from O2:"O2: The amount of data you get with O2 Travel is changing from 1 July 2013.Find out more at http://s.o2.co.uk/o2travelpg/0voPYVTerms apply. To stop texts, call 2220."The link lead me to this information:...

Resolved! can I can transfer my contract

Hi,can anyone tell me if I can transfer my contract to my ex- boyfriend? I took it out for him as he hasn't been here long & didn't have a debit card at the time!ThanksOpus

Resolved! premium text charges

I have just found I am receiving premium texts and being charged 1.25 a time without my knowledge and need to know how to bar them or stop them please

Resolved! Armed forces discount

I have recently joined O2 and was wondering if they do a forces discount on pay monthly contracts .

Resolved! Please can someone from O2 phone me - I want to leave!

I'm absolutely fed up of how impossible it is to cancel and leave your 'service'. PLEASE phone me whenever you have the time as you clearly don't want to answer when I call. On hold to 202 for two hours listening to terrible music of such poor qualit...

Resolved! Account confusion

I recently upgraded my phone and account to a monthly tarriff - I can't accesss my account details online. I was given a new user name on 16 April 2013 but when I try to use this to sign in it goes back to my old phone and account details as my user ...

Resolved! Online bills

Can I change the phone numbers on my itemised online bill to names so that I don't have to keep working out who I've called?

Brilliant customer service today !!!!!!!!!!

Just got to mention this, because of all the bad vibes of late, and also myself recieving poor service from O2. But....... Called in this morning, to pay my wife's bill, and was met with a lady called Louise. No long call wait, queued for about a min...

Resolved! bill

I cannot acces my bill.I go round in circles.I am asked to change my password. I get an email to confirm that my password has been changed successfully then when I sign in it is exactly the same: no access to my bill. Very irritating

Resolved! Unwanted contract

Hi,Has anyone had this problem. (I'll try and keep it short). I got a sales call on my mobile. I am on PAYG, always have been. Sales offered me a tariff £2 or £3 cheaper. After all the sales talk and I was in work at the time, I agreed to a new tarif...

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