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EDGE does not work, painfully slow

Anonymous
Not applicable

Hi,

 

I have found that when I cannot get onto the "H" or "3G" network, I cannot access data at all. The EDGE network is actually too slow to actually work.

 

This is both at my place of work (Central London SE1) and home address.

 

If EDGE cannot work in Central London where is it meant to work?

 

There is nothing wrong with the masts, or any service problems, it just seems like the EDGE service on offer from o2 is not good enough.

 

I'm not the only one with this problem: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/EDGE-Doesn-t-work/td-p/478240

 

Is o2 doing anything to help with this?

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Bambino
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There's nothing wrong with it. It was just never designed for the amount of data used today or the type of phones that are now in use. It's old technology.

I DO NOT WORK FOR O2



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Bambino
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You won't get any joy on Edge. This link might help explain things for you:

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/What-is-2G-3G-and-4G/m-p/286204#M26411

I DO NOT WORK FOR O2



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Anonymous
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Bizzarely, "G" i.e. 2G is faster than EDGE.

That's why i think something is wrong with EDGE.
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Bambino
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There's nothing wrong with it. It was just never designed for the amount of data used today or the type of phones that are now in use. It's old technology.

I DO NOT WORK FOR O2



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Asdic_Ping
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Getting a 3G signal shouldn't be an issue in central London unless you are deep inside a building where the signal loss is greater or there is a great deal of traffic going through your nearest mast.

 

EDGE is an enhancement to the GSM (2G) network that has been accepted by the ITU as a 3G standard. It should be able to handle four times as much traffic as GPRS and deliver theoretical download speeds of up to 236 kbps. When I was in China recently EDGE is all I got on my BlackBerry, it was slower than 3G but useable. EDGE will be a lot slower compared with the enhanced 3G speeds we can get with HSPA etc which has been rolled out by O2 in the last couple of years.

BlackBerry 9300, 9810 & Playbook
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Anonymous
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My experince with EDGE is that its speeds can vary depending on where I am. Sometimes it is slower than GPRS, at other times it can be faster!

 

But in saying that, even though I can get a 3G connection at work, internet pages won't load. I have to hope for H+ to appear so I can get my facebook and twitter fix!

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Anonymous
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...having used the O2 network (formerly Cellnet/Telcom-Securicor) for over 25 years allow me to share my opinion.

When GSM launched the standard data rate was 9600bps (9.6 kb) - this in fact had been the data rate over the analogue network pre-digital too. To be honest it was very workable for email (and even mobile fax) - and this specific speed was what was later referred to as GPRS. Again, until 3G was thrust upon us - I found GPRS more than usable for basic emails etc. Something has changed and I suspect that it is the usual behind-the-scenes dumbing-down that seems to apply to all services in this country - mobile no exception. I believe that GPRS and Edge speeds have been deliberately wound down to barely usable data speeds - below even that of circa 1994 (and before). The argument that an email client (or text message client) on a modern smartphone sending basic text format data requires some kind of mysterious extra data that demands much more bandwidth is hogwash and, in my opinion, is the opinion of the ignorant.The sad truth is that O2 are busily robbing Peter to pay Paul - (compare with the stupid HS2 rail project - i.e. why create a new superfast network when the existing one would be fine if they just improved coverage?) - to beef-up 3G datastreaming they have robbed capacity from GPRS and Edge and with the onset of 4G I have no doubt that they will start robbing speed from 3G - it boils down to a capacity issue.

One victim of the more extreme data-robbing over the years has been the good old voice channel - you know the one - that noise we make when we actually want to speak to each other. Voice quality has fallen through the floor since GSM was launched in 1994 - back then it really was comparable to a landline (the analogue network was too) - nowadays it is over-compressed garbage that is transmitted from the handsets (received landline calls are a bit better). Not a "proper" telephone call in my opinion and far from an intimate experience that a phone call should be.

Enjoy.

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MI5
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Easy way to prove your theory is to connect to GPRS or EDGE and run a speed test.
The last time I did a speed test on O2 EDGE signal I got 276 kbps so about right I'd say....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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I have just performed a test using O2s own My Network app.  I got a speed of 86 kbps on an EDGE connection.  Definitely poor here.

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Anonymous
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Good evening elmerfudd and welcome to the Community.

Edge is an enhanced version of gprs and is generally ok for emails and very basic Internet.

However across the country and the world there has been a huge data explosion. Customers want more and more data and the old 2g and 3g networks simply can't cope.

That is why between them they are spending around £6m EVERY DAY to improve the network and 4g.

It is frustrating now. Of that I know as I have dreadful signal at home but things are improving rapidly. It is a massive project and it won't be done overnight but o2 are committed to providing 2g 3g and 4g to 98% of the population by 2017 although they expect to complete ahead of that.

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