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E sim.

cheesecake
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on ‎11-08-2025 12:38

on ‎11-08-2025 12:38

Just ordered a new tablet to give to my son for Uni but it looks like they're giving me an E-sim. He will be using his own sim so how do I go about getting a physical one. 

 

Thanks in anticipation. 

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MI5
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on ‎11-08-2025 14:37

on ‎11-08-2025 14:37

@cheesecake 

By far the easiest, safest and quickest way is to go in store with photo ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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darrenney02
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‎11-08-2025 20:59 - edited ‎11-08-2025 21:01

‎11-08-2025 20:59 - edited ‎11-08-2025 21:01

If its one of the newer iPads from last year then they have moved to eSIM only.

The likes of older iPads and the Samsung tablets can take a SIM card or eSIM.

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Enlli
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on ‎11-08-2025 21:56

on ‎11-08-2025 21:56

@darrenney02 However, the customer intermated they wanted to use the O2 SIM in another device and not the iPad

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
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on ‎12-08-2025 08:46

on ‎12-08-2025 08:46

 They said the son wanted to use his own sim, they didnt say what the tablet was...

 

The Op should have been specific slight_smile 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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cheesecake
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on ‎12-08-2025 12:44

on ‎12-08-2025 12:44

Thanks for the reply its a Samsung. I'm not letting my son lose with my sim card so its getting sent back. slight_smile

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cheesecake
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on ‎12-08-2025 12:52

on ‎12-08-2025 12:52

Correct i'm a bit new to all this so sorry.

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Enlli
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on ‎12-08-2025 15:46

on ‎12-08-2025 15:46

@cheesecake wrote:

Thanks for the reply its a Samsung. I'm not letting my son lose with my sim card so its getting sent back. slight_smile

 If you want a Tablet without an associated airtime plan you will need to purchase it from the likes of the manufacturer, Amazon, Argos and the like.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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