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1 ACCEPTED SOLUTION
Accepted Solutions
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If you call customer services http://www.o2.co.uk/contactus they will go through the claim form with you and submit it.
If all goes to plan, it is a 24 hour turnaround to get a replacement phone.
- 144335 Posts
- 634 Topics
- 27666 Solutions
If you call customer services http://www.o2.co.uk/contactus they will go through the claim form with you and submit it.
If all goes to plan, it is a 24 hour turnaround to get a replacement phone.
- 23071 Posts
- 1025 Topics
- 3675 Solutions
@michelle_barnes Best time to call customer service is 8-8.30 am to avoid long wait on hold time.
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Cheers @MI5 & @Bambino for helping out!
Let us know how you get on with this @michelle_barnes, I hope you get your iPhone sorted quickly following the advice above 
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