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Does anyone know where to return an upgrade device?

Froz
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Does anyone know where to return an upgrade device as ive been trying to call millions of times but i cant get hold of anyone at the minute?thanks

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MI5
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@Froz 

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Froz
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I just want the address been there looked at everything it is still not helpful very dissapointing!,,,
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MI5
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@Froz 

You should have been sent a returns label with your delivery?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Froz
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Just Address please if u happened to know it! Thanks
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MI5
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@Froz 

https://static-www.o2.co.uk/sites/default/files/2017-05/mobile_device_return_form.pdf

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Froz
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The thing is they havent email me the retun lables
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MI5
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^^^
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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O2Sean
O2 Support
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Hi Froz,

Unfortunatly you will have to speak to customer serices via phone in order to process your return. I get that the waiting times are much longer than normal at the moment but you will have to get through to customer service and they will send out a return pack for you. 

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