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Dispatched?

Anonymous
Not applicable

I have ordered my iphone 6s plus, and I have also recieved an email from o2 that my order have been place. Then its been 4 days now and I havent recieved any dispatch email or whatsover. 

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MI5
Level 94: Supreme
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Call cs to see if it's actually in stock or not.....
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Call cs to see if it's actually in stock or not.....
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
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Curr946
Level 26: Upbeat
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Yeah, I agree. Time to ring up. Assume this was an upgrade and not a new connection?
Current Phone: Sony Xperia XZ Premium
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Anonymous
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Sounds like it's not in stock, the same old issues of a non existent live stock system which o2 definitely should invest 

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Anonymous
Not applicable

my text messages are takeing a day or more to come to my mobile why?

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MI5
Level 94: Supreme
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Network issues or a faulty sim card?
Sometimes just wiping the sim can help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 9
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Anonymous
Not applicable

I got a text saying your order has been shipped them 2 hours later got another texted saying sorry it's taking longer than we hoped to send your order . Is this normal ? 

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jonsie
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MI5
Level 94: Supreme
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Registered:
There have been lots of stock issues just lately due to Christmas and black Friday.
Best to call cs and get them to check your order status.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 9
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