Solved: Disney +

Dazzyf12 · ‎20-07-2020

How do you cancel/opt out after 6 months?

Cleoriff · ‎20-07-2020

Hi @Dazzyf12

You can cancel via My Extras in My O2.

Or directly via the Disney website.

Choose not to auto renew.

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎20-07-2020

Hi @Dazzyf12

You can cancel via My Extras in My O2.

Or directly via the Disney website.

Choose not to auto renew.

Veritas Numquam Perit

Dazzyf12 · ‎20-07-2020

Can’t find “My Extras”?

Cleoriff · ‎20-07-2020

Then cancel via the Disney site @Dazzyf12

It's much easier.

https://www.radiotimes.com/news/on-demand/20**Personal info**/how-cancel-disney-plus-uk-anytime/

Edited to add link.

Veritas Numquam Perit

Dazzyf12 · ‎20-07-2020

It says to cancel through O2. Starting to think you can’t get out after the 6 month offer

MI5 · ‎20-07-2020

@Dazzyf12

You can call customer services who will cancel it for you too.

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O2Tracey · ‎20-07-2020

Update your my o2 app, and the extras should be there, we have seen this with apps that are not up to date.

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