Disney Plus: Legal Documents (66) in App, Web Spinner constantly spinning

[Skartplugg]

Morning,

I seem to be unable to redeem the 6 months free for Disney+, through the app I get a error code 66 with legal documents absent and then through desktop I just the spinner indefinitely for Disney+ site.

Anyone seen something similar? And can help resolve?

Thanks

[Mooncake]

I have the same problem

[Mooncake]

It’s very annoying, I done everything I could think of. But no luck.

[MI5]

@Mooncake @Skartplugg 

You'll need to speak to customer services Guide: How to find help & contact O2 

[Cleoriff]

Hi @Mooncake @Skartplugg 

Many people are having problems with this promotion. The systems are running slow due to the current crisis.

Here's one of the main threads https://community.o2.co.uk/t5/My-O2/Disney-Plus-extra/m-p/1306256/highlight/true#M5058 

[Skartplugg]

OK thanks will keep trying then.

Shame as the kids were excited.

[MI5]

@Skartplugg 

Get a free trial here meanwhile https://www.disneyplus.com/en-gb/welcome?cid=DSS-Search-Google-71700000064847250-&s_kwcid=AL!8468!3!...

[Cleoriff]

@Skartplugg 

From @MI5  posted earlier

You can get a 7 day free trial here whilst O2 sort themselves out https://www.disneyplus.com/en-gb/welcome?cid=DSS-Search-Google-71700000064847250-&s_kwcid=AL!8468!3!...

[Cleoriff]

Lol

[MI5]

Behave