This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 330267 Views
  • 2 replies
  • 2 kudos

New Phone and number transfer

Hello my old contract is over I wanted to get a new phone but stay with my old number how can I do it in the current situation like all salons and customer service is closed.

Marcin by • Level 1: Joiner
  • 2094 Views
  • 10 replies
  • 0 kudos

0800 numbers

Hi, if I call an 0800 number does this come out of my free minutes I have on my tariff? Thanks

Fofer by • Level 1: Joiner
  • 1437 Views
  • 5 replies
  • 0 kudos

Changing my device contract length

How can I change my device plan? I’m currently on a 36month contract and want to change it to either a 12 or 6 month contract. [Edit: topic title clarified]

Sophk by • Level 1: Joiner
  • 1131 Views
  • 1 replies
  • 0 kudos

Bill

I have been temporarily payed off my work and waiting for universal credit i cant aford to pay my bill just now is there anything o2 can do to help

Jam1 by • Level 1: Joiner
  • 411 Views
  • 1 replies
  • 0 kudos

I paid march's bill in full

Hi all. I paid last month's bill 30th. Since 2nd April I have received emails and texts asking for the payment on the device plan. But not my airtime plan. They are threatening to disconnect me. I am unable to get hold of anyone one to sort it out. I...

Ja by • Level 1: Joiner
  • 1203 Views
  • 6 replies
  • 0 kudos

Resolved! O2 Data

I have just upgraded my tariff to unlimited unlimited internet. I did have 90gb but due to just having moved into a new build house I don’t have any internet and won’t have for many weeks due to the current coronavirus situation.My question is - it s...

2G option hidden

Hello - I have a Nokia 7.1 SIM free handset. I get no 3G or 4G signal in my home, the coverage checker does say both should be great indoors, but unfortunately not a peep of a signal unless I walk out onto the road, then full signal. If I put my sim ...

Sim swap

Ive gone from pay as you go to a pay monthly sim only. I’ve done the sim swap to keep the same number, and turned the phone off and it’s been 24 hours but the old number still doesn’t work on my new sim. Can anyone help?

gemma6 by • Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Late payment

Hi guys, need some help. K so start of march we moved house and the internet took a while to set up hence massive bill of 115 to pay. I knew it would be high. Anyway I'm obviously late in paying it and I've tried calling them to ask if they can unblo...

Phone bills

As we are in lock down because of Covid-19 am I able to get some form of holiday period on paying my bill as I am self employed and out of work.

Top Kudoed Authors
View All
Top