I'm trying to add Disney+ to my pay monthly account as per this page - https://www.o2.co.uk/extras/disney-plus
However when i go into MyO2 to add it in, i can't find the option anywhere & can't call o2 as they are only taking urgent calls due to high demand, which is understandable!
Can anybody point me in the right direction?
I believe today is the first day you can add the offer so it might take a short while for your account to catch up.
I'd suggest you keep checking to see if the option appears for you.
I have been having the same problem with trying to add this all morning - need to keep the kids occupied somehow !
Have gone into MyO2 and i cant see anything to add "extras" - only offers and bolt ons ?? Is it actually offers I should be going to ? However there is no option to add Disney+ anywhere in that section ... or any section as far as I can see ?
Any help much appreciated !
Existing customers will get a £2.00 per month discount.
New and upgrading customers can add this as a free extra.
Hope that helps
You will need to call customer service.
If you’re joining O2 or upgrading, you can choose Disney+ as your included Extra when completing your order online, in store or over the phone.
Track usage, upgrade and get support with the My O2 appDownload My O2