Solved: Disney+ Extra

Simona17 · ‎16-02-2021

Hi!

Yesterday I cancelled my Amazon prime video extra and I added the Disney+ extra, I activated it, login, register, everything done, but is still showing to activate on O2 mobile app.
What should I do?

Thanks!

jonsie · ‎16-02-2021

Do nothing @Simona17

It's just a system error that will clear in a few days

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎16-02-2021

Do nothing @Simona17

It's just a system error that will clear in a few days

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎16-02-2021

@Simona17

It will keep asking you to activate it until the 28 day activation period has passed.

Everything will work fine in the meantime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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O2

Disney+ Extra

Virgin Mobile -> O2 Airtime Discount

new phone do not need device plan just airtime

Final Bill

cancel sim

Unable to watch over 18 material