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Disney+ 6month activation

phuduhudu
Level 1: Joiner
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I got the 6 months free disney+ offer so I redeemed the code and activated. Now I keep getting emails telling me to activate in the next few days. When I try to activate again it says I have already activated but on my o2 dashboard it says I still need to activate. When I try to activate it says to check on Disney+. When I go to my disney  account it says I have an o2 subscription and I can manage it in o2. So I don't know what is going on and if I will lose my subscription in the next few days? I tried calling customer services but was on hold for 38mins before being cut off.

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jonsie
Level 94: Supreme
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It's a known glitch in the system

Just ignore the emails and My O2

As long as it shows as O2 subscription you definitely have it for 6 months @phuduhudu 

Usually after a week the system clears so emails and My O2 will catch up.

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MI5
Level 94: Supreme
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@phuduhudu 

It keeps saying that for the first 28 days after that it will stop.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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