Oops. We can't find the page you're after

martziniuk · ‎04-12-2023

Hi,

I'm getting the error 404

Oops. We can't find the page you're after

when I try to activate the 3 months free Diosney +

I understand this is common but how can I fix it?

madasaf1sh · ‎04-12-2023

Try a different browser, and if that doesn't work, then you will need to contact customer services. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎04-12-2023

@martziniuk

Have you tried on your phone using mobile data?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Oxonian · ‎04-12-2023

@martziniuk

Might also be worth clearing out your temporary internet files and the like before trying again on PC.

martziniuk · ‎04-12-2023

I’ve tried chrome, safari and internet explorer, same message

jonsie · ‎04-12-2023

Have you tried the link in the My O2 app?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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