on 04-12-2023 20:09
Hi,
I'm getting the error 404
when I try to activate the 3 months free Diosney +
I understand this is common but how can I fix it?
on 04-12-2023 20:14
on 04-12-2023 20:14
Try a different browser, and if that doesn't work, then you will need to contact customer services. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone
on 04-12-2023 20:34
Have you tried on your phone using mobile data?
on 04-12-2023 21:06
on 04-12-2023 21:06
Might also be worth clearing out your temporary internet files and the like before trying again on PC.
04-12-2023 22:15 - edited 04-12-2023 22:15
04-12-2023 22:15 - edited 04-12-2023 22:15
I’ve tried chrome, safari and internet explorer, same message
on 04-12-2023 22:20
Have you tried the link in the My O2 app?