Oops. We can't find the page you're after

martziniuk · ‎04-12-2023

Hi,

I'm getting the error 404

Oops. We can't find the page you're after

when I try to activate the 3 months free Diosney +

I understand this is common but how can I fix it?

madasaf1sh · ‎04-12-2023

Try a different browser, and if that doesn't work, then you will need to contact customer services. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎04-12-2023

@martziniuk

Have you tried on your phone using mobile data?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎04-12-2023

@martziniuk

Might also be worth clearing out your temporary internet files and the like before trying again on PC.

martziniuk · ‎04-12-2023

I’ve tried chrome, safari and internet explorer, same message

jonsie · ‎04-12-2023

Have you tried the link in the My O2 app?

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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