Direct Debit

[Anonymous]

My direct debit of 59.02 was due 8/10/12. I paid 14.02 last week to get my balance down to £45 so it came as a surprise that the whole amount had been taken out today. Is this meant to happen?!

[perksie]

If the payment you made isn't within about 10 days or so before the due date then the full amount would be taken.

So you should now be in credit and a lower amount taken next month.

[Anonymous]

Oh okay thank you! I'll remember that for next time

[perksie]

I hope that helps, it's hard to stop a direct debit going out without a bit more notice.