End contract when contract ends

[Anonymous]

Unless I am missing something, it is incredibly difficult to find out 'how' to inform o2 that I want to end my contract when the renewal is up. 

All of o2's 'helpful guides' suggest that I inform o2 30 days prior to the contract ending, how? There are no addresses provided, can I do this online, if not, how long will it take to get confirmation that I can cancel my direct debit.

I'm pretty unimpressed with the lack of help on how to end my contract on it's full term!

[adamtemp64]

just ring o2 from your handset 202 and give the notice

[perksie]

As Adam says it's quite easy, but unless you move to Pay and Go or ask for a PAC to move to another network, you will lose your mobile number.

[Anonymous]

okay, will do, thanks.