cancel
Showing results for 
Search instead for 
Did you mean: 

End contract when contract ends

Anonymous
Not applicable

Unless I am missing something, it is incredibly difficult to find out 'how' to inform o2 that I want to end my contract when the renewal is up. 

All of o2's 'helpful guides' suggest that I inform o2 30 days prior to the contract ending, how? There are no addresses provided, can I do this online, if not, how long will it take to get confirmation that I can cancel my direct debit.

I'm pretty unimpressed with the lack of help on how to end my contract on it's full term!

 

Message 1 of 4
2,979 Views
3 REPLIES 3

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

just ring o2 from your handset 202 and give the notice

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 4
2,969 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

As Adam says it's quite easy, but unless you move to Pay and Go or ask for a PAC to move to another network, you will lose your mobile number.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 4
2,951 Views

Anonymous
Not applicable

okay, will do, thanks.

Message 4 of 4
2,881 Views