Solved: Device plan - paid off to upgrade but DD came out ...

PhilipOldham · ‎07-07-2021

Hi all,

Just paid off the last two months of my iPhone 8 device plan (£36) the day before my bill direct debit (£18) went out.. so I believe I've now paid 3 months when only 2 were due.. is this likely to be noticed and amended on my next bill or will I need to chase it up?

Thanks

MI5 · ‎07-07-2021

@PhilipOldham

It should be credited back to you but worth chasing up with customer services anyway.

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MI5 · ‎07-07-2021

@PhilipOldham

It should be credited back to you but worth chasing up with customer services anyway.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

PhilipOldham · ‎07-07-2021

Thanks

MI5 · ‎07-07-2021

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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