Device Plan

[Phazie]

Hello. I would like to pay off some of my device plan. Which is more that my monthly amount. Can i do that at the moment.

[Cleoriff]

Hi @Phazie 

Yes you can via My O2 in the section which sayas MAKE A PAYMENT.

https://www.o2.co.uk/ 

[Phazie]

But you can only make a payment thats equal to or less than your monthly plan. I want to pay more and trying to tell the computer on the other end of the phone is impossible. On the 202 number.

[Cleoriff]

@Phazie 

Then it's a call to customer services I'm afraid. Guide: How to find help & contact O2 

You need to be patient.

Some more numbers for you to try

0800 977 7337,  0800 587 4005 and 0800 090 1808

You could try Skype 0800 032 1402

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/td-p/1305104

[Lynnie]

I need to cancel my contract

[MI5]

@Phazie 

You have to call, it's the only way Guide: Coronavirus Community Help and Support 

@Lynnie 

Guide: Cancelling Your Contract