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Data allowance 10gb not 15gb

STEVIEK1280
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I recently signed up on o2 refresh for a new handset for what I thought was 15gb for 28pounds per month, my phone arrived and it has been set up as 10gb for 26pounds per month.

I know in the grand scheme of things this isn't that big a deal but the phone lines are for emergency calls only so how am I supposed to get this fixed? Thanks
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KingAmo
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Log into your myo2 and go to change tariff. You might be able to change your tarrif settings to your preferred choice
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Cleoriff
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@STEVIEK1280 

It may be a discounted tariff. Guide: Where is my discount or Extra Data? 

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STEVIEK1280
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I've already tried that and it says I can't change my tariff for 30 days
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STEVIEK1280
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Surely it would be mentioned somewhere on my documents or even in my o2 app, e everything states my allowance as 10 gb
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Cleoriff
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Then you need to call O2 Guide: How to find help & contact O2 @STEVIEK1280 

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MI5
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@STEVIEK1280 

For whatever reason you have been signed up to 10gb.

On a flex tariff you can change once every 30 days, so you'll need to wait for your first bill to change it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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