Detailed usage summary

[Anonymous]

Yesterday at 17.16 I had call time loaded and my balance was £16.83. I have just sent a message and tells me my balance is £1.83. Tell me / show me how £15.00 has disappeared from my phone?

[Anonymous]

Seems that I received messages from 85222 and I had to pay as I had subscribed. I subscribed to nothing

[Anonymous · Accepted solution]

Try here for reimbursement.

http://www.phonepayplus.org.uk

Sometimes texting STOP works.

Self help thread http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...

Edit to add O2's link http://www.o2.co.uk/help/everything-else/unwanted-calls-and-messages