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Demon Games

Mrs-Sh
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Is anybody else being charged on their apple watch for Demon Games?  I have tried numerous times to get this issue sorted but keep being passed from pillar to post by 02.  Demon games do not recognise the account but are still charging me.  02 don't seem to be able to block the charges so the only option for me is to close my accounts an move to another network which is disappointing considering I have been with them for over 30 years (joined when they were known as Cellnet!!))

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MI5
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@Mrs-Sh 

Some help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and here www.payforitsucks.co.uk 

You also need to ask O2 to bar all charge to mobile and premium rate content on your account Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@Mrs-Sh 

Some help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and here www.payforitsucks.co.uk 

You also need to ask O2 to bar all charge to mobile and premium rate content on your account Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Mrs-Sh
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Hi MI5,

Thanks, 02 can't block the charges apparently despite sending Stop to 65101. Demon games have no record of the account although the watch is still being charged £3 per week. Nobody seems to want to take responsibility and I am getting a little frustrated with it all as its been dragging on since January. 02 reps never call back and today accused me of lying!!
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MI5
Level 94: Supreme
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See the pay for it website I linked to @Mrs-Sh 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Mrs-Sh
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Unfortunately, the par for it website isn't working. Thank you anyway.
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jonsie
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MI5
Level 94: Supreme
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https://payforitsucks.co.uk/
Working for me ok.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
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