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Delivery

Chloe7
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So dhl are delivering my phone and it says on their website when I go to track my order that the item has been collected. That was on Friday, so is it likely my phone will arrive tomorrow even though there have been no further updates?
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jonsie
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Message 2 of 15
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MI5
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I'd give DHL a call.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 15
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Chloe7
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All it says when I go to track it is that dhl have collected it
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MI5
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Call to check when it's coming out to you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 15
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Chloe7
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Unable to call as they are only taking urgent calls due to corona
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jonsie
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MI5
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I mean't call DHL
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 15
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Martin-O2
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Any update on your delivery yet @Chloe7?

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Message 9 of 15
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Chloe7
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I still haven’t received any further updates from Friday but I got through to the courier and it is due to be delivered tomorrow
Message 10 of 15
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