cancel
Showing results for 
Search instead for 
Did you mean: 

Delivery

LH33
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi is there a problem with deliveries? Bought phone and plan for my mum which said next day delivery. Even paid for time slot and no call and hasn't been delivered...can't log in to find out what's happened...thanks
Message 1 of 5
647 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3854 Solutions
Registered:

@LH33 We are all customers and have no access to that information. It probably didn't get delivered because it isn't in stock. O2's stock reporting isn't live. You'll need to contact customer service to get reimbursed for the delivery charge you paid extra for.

Guide: Coronavirus Community Help and Support 

Try the number ending 4005 first. Choose any option, even fraud or lost/stolen if needs be.

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 5
643 Views
4 REPLIES 4

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3854 Solutions
Registered:

@LH33 We are all customers and have no access to that information. It probably didn't get delivered because it isn't in stock. O2's stock reporting isn't live. You'll need to contact customer service to get reimbursed for the delivery charge you paid extra for.

Guide: Coronavirus Community Help and Support 

Try the number ending 4005 first. Choose any option, even fraud or lost/stolen if needs be.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 5
644 Views

LH33
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Ignore, it's just been delivered though hope we can get time slot delivery cost refunded eas it was a day late!
Message 3 of 5
642 Views

LH33
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thank you!!
Message 4 of 5
641 Views

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3854 Solutions
Registered:

@LH33 Glad you've received your phone. You still should call regarding the delivery charge. No reason why you should have to pay extra for a service you didn't get.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 5 of 5
636 Views