This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 330743 Views
  • 2 replies
  • 2 kudos

Phone

Can I add a phone onto my contract sim or have I got to get new?

kB995 by • Level 1: Joiner
  • 617 Views
  • 2 replies
  • 0 kudos

Resolved! Change Handset

Received new handset today how do I change it for a different device please

Rixxy by • Level 1: Joiner
  • 491 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading

I Need to upgrade my phone. The o2 refresh deal I’m being offered only offers 1gb of data or 90 of data and I wanted 5. So I’m just wondering if there is anyway of upgrading and getting the 5 instead of the other ones or would I have to start a new c...

1232 by • Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos

Resolved! 5G Sim in a 4G phone

Hi, I was wondering if a 5G sim will work in a 4G phone. ThanksKamal

kamalaggi by • Level 4: Observant
  • 13199 Views
  • 7 replies
  • 0 kudos

Upset

My contract ran out in October or November 2019. I feel ripped because im still being charged just under £40.and only get 2gb a month. Is their a way of getting a refund

Zobiya by • Level 1: Joiner
  • 627 Views
  • 2 replies
  • 0 kudos

Resolved! Failed Sim Swap

Hello!I have moved my PAYG number onto PAYM 2 days ago. My pay as you go sim completely lost signal on Thursday, around two hours after I completed the swap. My pay monthly sim also lost signal, but despite numerous restarts of my iPhone XR, attempti...

Ellice by • Level 1: Joiner
  • 500 Views
  • 1 replies
  • 0 kudos

Receipt for iphone

I need a copy of my receipt for my iPhone it is not attached to the email. My insurance company need it. I have tried the automated O2 system but it was a waste of time I need it urgently. Can anyone help?

Pam03 by • Level 1: Joiner
  • 568 Views
  • 2 replies
  • 0 kudos

Charged me extra

O2 charged me for my normal uk call as I have unlimited call tarif.I called to sort out , she said we give you credit next bill but they didnt .Why charge me extra ? On my April bill....

Ercan by • Level 1: Joiner
  • 882 Views
  • 5 replies
  • 0 kudos
Top