Decreasing bill payments

[JelliclePounce]

Hey!,

So i don’t know how to actually describe this but; I’ve got a monthly bill for about £25, and for the past few months i’ve been paying only 0.90 to 2.00 at minimum for each, with the app saying that my balance was brought forward.

Its not a big deal, but was wondering if anyone help knew what was happening and could briefly explain it haha. I have no clue why my balance was brought forward either, but if any help is available, i’d appreciate it

Cheers!

[MI5]

@JelliclePounce 

You may have a credit from a trade in or recycle of an old phone or a credit added for some kind of issue you have suffered.

You can get in touch with Payment Management team on 0800 902 0217

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