Death of user

[GsJ]

My wife passed away yesterday need to amend my account 

[jonsie · Accepted solution]

Very sorry for your loss

Support here

By phone: Call us on 0800 090 18 20. We’re available Monday to Friday 8am – 4.30pm.

By email: Bereavement&Criticalillness@virginmediao2.co.uk.

In writing: O2 Bereavement Team, PO Box Virgin Media O2 Sunderland SR43 4AA

Bereavement | Account and Billing | Help & Support | O2

[Enlli]

So sorry to here that.

O2 have a special bereavement team

This link will give you details

https://www.o2.co.uk/help/account-and-billing/bereavement

Best wishes