Solved: Data

Anonymous · ‎31-01-2018

rnorning.

I have just changed my tariff so i have more data. My new tariff does not start till the 14th of feb and my data has just run out. Ive been on my o2 but it wont let me add anymore. Can you help.

Thank you Jus.

MI5 · ‎31-01-2018

The only way would be to call customer service on 202 and ask them to help.
You are only allowed one tariff change per month so that is why you can do anything else yourself.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎31-01-2018

The only way would be to call customer service on 202 and ask them to help.
You are only allowed one tariff change per month so that is why you can do anything else yourself.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎01-02-2018

Hey @Anonymous how did you get on with customer services? Were you able to get more data?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Data

Photos

Pizza express vouchers

Upgrade via uswitch

Insurance

Moving numbers from o2 to o2

How do I renew my present contract ?