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Data use

MW6
Level 1: Joiner
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Hi , I am in Tanzania, my mobile data is switched off , how can I have used 50%of my spend cap ? 

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madasaf1sh
Level 77: Grand Master
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@MW6 

 

Check you don't have WiFi assist switched on is a first as even though Mobile Data Roaming is off on some devices it can still kick in when WiFi loses connection. 

Also check for any apps you have allowed to use Mobile Data even when off,. 

Then check myo2 and it will show you all the connections.. 

 

If you cant then you will need to contact o2 Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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