cancel
Showing results for 
Search instead for 
Did you mean: 

Data usage

Stephenrcope
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have reached my mobile data limit for the first time ever.

how do I find out what has caused this

Message 1 of 4
353 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Enlli
Level 68: Extraordinaire
  • 8824 Posts
  • 63 Topics
  • 1793 Solutions
Registered:

Check data usage on your phone to list usage by app.

O2 won't be able to tell you

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 3 of 4
344 Views
3 REPLIES 3

TallTrees
Level 52: Innovator
  • 12243 Posts
  • 120 Topics
  • 398 Solutions
Registered:

Have you got apps running in the background? @Stephenrcope 

I looked in MYO2 view data usage per month.   I had a spike when I couldn't use my own WiFi because BTOR managed to cut off the lines by accident 😐 

 

 



HAPPINESS IS BEE SHAPED

Message 2 of 4
351 Views

Enlli
Level 68: Extraordinaire
  • 8824 Posts
  • 63 Topics
  • 1793 Solutions
Registered:

Check data usage on your phone to list usage by app.

O2 won't be able to tell you

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
345 Views

Oxonian
Level 37: Blazing a Trail
  • 11004 Posts
  • 280 Topics
  • 33 Solutions
Registered:

Check that you have not accidentally switched-off your WiFi @Stephenrcope

 

You could be using more mobile data if things - surfing, updates etc - that you normally do via WiFi have used your mobile data. 👍 

Message 4 of 4
306 Views