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Data usage

Stephenrcope
Level 1: Joiner
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I have reached my mobile data limit for the first time ever.

how do I find out what has caused this

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Enlli
Level 70: Enigma
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Check data usage on your phone to list usage by app.

O2 won't be able to tell you

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

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TallTrees
Level 53: Renowned
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Have you got apps running in the background? @Stephenrcope 

I looked in MYO2 view data usage per month.   I had a spike when I couldn't use my own WiFi because BTOR managed to cut off the lines by accident 😐 

 

 



HAPPINESS IS BEE SHAPED

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Enlli
Level 70: Enigma
  • 10040 Posts
  • 94 Topics
  • 1932 Solutions
Registered:

Check data usage on your phone to list usage by app.

O2 won't be able to tell you

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
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Oxonian
Level 39: Midshipman
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Check that you have not accidentally switched-off your WiFi @Stephenrcope

 

You could be using more mobile data if things - surfing, updates etc - that you normally do via WiFi have used your mobile data. 👍 

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