Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrade phones returned to sender before delivery

I was expecting 3 new phone upgrades to be delivered today and was given a one hour timeslot this afternoon by DPD. However, this morning the tracking said the phones were being returned to o2 at their request before delivery was made. The contracts ...

Resolved! So then, this courier arrived

So, about 9 this morning a courier arrived, asking about a parcel to goto Liverpool. Que?About 12 o'clock we had a call to say our parcel had been delivered next door.! An O2 Parcel!!? A phone... and during that conversation we arranged to get it pic...

Resolved! Explicit contejt6

Why can't I access explicit content I'm 61

Resolved! Bill Amount

Hi, I have emailed regarding my account and gave heard nothing back regarding this, I have received a bill for 302.00 which is an error as I requested 1 zone three add on whilst in Egypt and received and have been charged for 20 which were not used. ...

Resolved! End of contract

If finished paying for my device how do I stop the contract completely?

Resolved! Sim swap

Hi,i recently called about getting a contract and I’ve received the SIM card but I still need to call again to change the number over from my old sim, also I would like to know if the payment date will be the day I activate this sim or the next billi...

Payments

My first payment was £18.60 but the direct debit was cancelled so I paid for it on the app now they have put a bar on my service I've paid the same day it was due now they have put a bar on my service and they want me to pay again so that means I wil...

O2 (Business) reception noticeably worse than O2 (Consumer) - any solution?

Hi - I'm a sole trader and have had a 02 business account for over 10 years. My wife and children have O2 consumer accounts.We all have new (or new-ish) iPhones.Over the past couple of years I've noticed that if I'm in city area on a busy day (we liv...

E sim

Call me

Resolved! Contract

Tried to do a contract money has been taken but wasn’t accepted for it so I need my money back it’s not fair to take money then not give back if not accepted

O2

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