Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Stripey scam

I have been scammed out of £4.50 - arising from three premium rate texts that I received. I had been trying to download a NCP app to pay a car parking bill but after selecting what seemed to be the app I ended up with something called stripey that ke...

Contract ending

My contract ends next month and I want to upgrade and stay with O2.. The best O2 deals however are with 3rd parties. How would I get my number ported across if im already a customer ?

Airtime bill

Speak to live agent

keeping number

Just come back to o2 from giffgaff. How long does it take for my existing number to change to o2, set about this at 6pm Tuesday

Resolved! Change my billing address

I need to change my billing address as I have moved home

Resolved! Tariff change

If I was to change my tariff for a less expensive one would I lose o2 switch up.

Resolved! How to to up and monthly billed accout

How to to up and monthly billed accout

Resolved! O2 Travel Inclusive Zone

My bill says that the O2 Travel Inclusive ZoneExpires at the end of 07 Dec '23is this correct? I thought it was a permanent feature of this plan?

Resolved! SB7 mobile charges

My bill has doubled in price due to random charges from SB7 Mobile, under reference health. Any ideas? No idea what these charges/scams are about.TIA

Transfer number to new SIM

I found some deals online, that are much better value than the tariff that I am currently on (which I can't see on the O2 website).If I order a SIM for one of those deals, can I transfer my existing number to the new SIM when it arrives?

O2

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