Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Trying to sort bill out but can't because can't verify as can't recieve texts

I am trying to sort my bill out but can't as I can't verify what make my phone is and I can't recieve texts

Resolved! Unable to watch over 18 material

Why am I not able to watch over 18 material. I do not have parental control turned on so it's not that.

No service

Why have I no service yet again, having had this problem which lasted nearly 3 weeks just a few months ago,this needs to be addressed urgently, not only do I need my phone service for work purposes and family I haveurgent medical appointments ongoing...

want to buy a sim only and add on to my contract

Wan to buy a sim inky for my sons phone and add on to my contract

Resolved! Glitch!!!

Hi guys, I’ve just used a code to get some AirPods discounted which I am so glad with! although, the website crashed and once I refreshed it said the shop I was collecting it from was out of stock. Then again, I refreshed and my order came back up to...

Disney subscription

Hi can you check my Disney subscription has been cancelled

I need to speak to someone

I appear to be paying a phone bill that is not linked to my number

Resolved! How do I transfer my existing O2 number to a new O2 account?

Hi there! I am currently a member of O2 under an account created in my dad's name and under his contact details. Now that I have my own income, I want to create a new account and move to a new contract but keep my existing number However, I'm having ...

Resolved! Number Transfer from O2 PAYG to a new O2 Pay Monthly sim NOT Worked

I requested a transfer for my number to go from O2 PAYG to a new O2 Pay Monthly sim. The PAYG sim has lost service but the temporary sim still doesn't have my original number on it (it's still the temporary number). It's been more than 24 hours since...

changing device and ordering esims for it

I have bought an unlocked Galaxy Note20 Ultra 5G double esims(virtual) not from O2. Having trouble changing device in myO2 as well as contacting O2 to order esims and configuring up new phone...thanks

O2

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