Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi, I’ve just tried to get a contract with you and I’ve paid the upfront cost of £49 and then it’s said I didn’t pass the credit check so how can I go about getting a refund seems as the phone or charger isn’t coming
Hello i have sent a pac code to keep my old number but you have advised i have a new number and the sim is being sent. How do i switch back to my old number. Thank you
I want to download my bills from August until December for my business accounts. But I get a message saying that this is not possible at the moment. Is this just a current technical issue with the website?
Hi, I recently updated my account ( new contract ) however I’ve cancelled my direct debit as I was told I can do so and got an email which isn’t clear to me. Is my new contract cancelled or is everything remaining the way it was ? thank you
Want to close o2 account.
According to my Pay Monthly bill this month I've been charged extra for 5 (so far!) SMS messages to the following number while abroad: 07860 019210 I don't recognise the number, I have not sent any SMS while I've been away, and I have no record on my...
I've been charged £18 for calls I have not done
why is there no plan showing on my o2 account when I pay every month
I have 2 devices both on volt as I'm also a virgin customer, I'm going to turkey in September which is zone 2, will my volt benefits mean I won't be charged anything additional to use my calls text and data? If volt doesn't cover turkey I have a £0 s...
I ordered a new phone today via over rhe phone. I told the worker I changed address to which they helped. On my account it's my new house. And got a delivery confirmation order that the address is Mt old house where no one lives. What do I do
