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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

O2 cant generate a eSIM for old iPhone.

Since yesterdays nightmare of trying activating my Like New Phone from O2, I found out that O2 had sent me a blacklisted phone, which I had to tell them about! You would hope they did more rigorous checks on any Like New phones they sent out to custo...

Dave_T1 by • Level 1: Joiner
  • 645 Views
  • 3 replies
  • 0 kudos

New customer

I paid the £30 upfront cost.. however I failed the credit check will this be refunded

Lozi by • Level 1: Joiner
  • 248 Views
  • 1 replies
  • 0 kudos

Billing

I have received a text and email saying my bill is due but i set up a direct debit

Charged twice for Disney+ premium

Hi there,I have just looked up my latest bill and I have been charged twice for Disney+ premium (which is also an upgrade I was not informed of).I would like a refund of the second charge please.My account number is 1048838103Regards,Robyn F

Robyn1995 by • Level 1: Joiner
  • 697 Views
  • 2 replies
  • 0 kudos

SIM only Pay monthly

Hi. So I have two SIM only mobiles. one is on a 1gb data/unlimited calls & texts the other on a 6gb data/unlimited calls & texts. The first costs £7.60 a month and the other the same, less 20% as a second phone. Wouldn't you think it would be possibl...

BobH1 by • Level 1: Joiner
  • 1218 Views
  • 8 replies
  • 0 kudos

Roaming

I am going to Canada and need to add a Travel package, your web site is not working for this, can a package be added for roaming to Canada

Bob23 by • Level 1: Joiner
  • 415 Views
  • 2 replies
  • 0 kudos

Pay off my phone

Hi there,I can see I only have £28 left to pay on my contract. If I was to do so today, what would my airtime bill be considering I have 50% friends and family discount attached to my account?

TRavel

I am travelling to Indonesia.  What Bolt on should I buy?

SP71 by • Level 1: Joiner
  • 283 Views
  • 1 replies
  • 0 kudos

Sim replacement

Hi, I need to order a replacement SIM card. Are you able to assist me please? Thank you. Daniel Woodbridge

Woody79 by • Level 1: Joiner
  • 257 Views
  • 1 replies
  • 0 kudos

Pay bill

Hi i need to pay the last billi moved to Australia and my account has been closed so I can’t pay it online Please let me know how tonpay07756905439louose knight

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