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Data overseas

GordonCrawford
Level 1: Joiner
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on ‎25-07-2021 17:16

on ‎25-07-2021 17:16

My mobile data isn’t working in Spain
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MI5
Level 94: Supreme
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on ‎25-07-2021 17:30

on ‎25-07-2021 17:30

@GordonCrawford 

If you have an iPhone, change your data apn to "mobile.o2.co.uk"

You can also try manually searching for a different network.

Rebooting the phone a few times can also help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TheresaV
Former Staff
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on ‎27-07-2021 16:37

on ‎27-07-2021 16:37

Hi @GordonCrawford did you manage to get this sorted or are you still struggling to get a data connection?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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