Data not working for months

Sabah · ‎13-10-2020

For months my data has not been working.
What O2 services have asked me to do and I’ve done: I have restarted the phone, restarted the network settings, vOLTE 4G is on, WiFi calling is on, data is on, mobile roaming is on, the tariff has been renewed and updated, and finally I’ve inserted now a new SIM, it’s been 48 hours since activation. Why is my data not working? I’ve been paying for it.

MI5 · ‎13-10-2020

@Sabah

Only o2 can answer that.

I'll ask @O2Lisa to check for you in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Lisa · ‎14-10-2020

Hi, thanks for the tag @MI5, I will private message you now @Sabah

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

O2

Data not working for months

EU roaming - St. Martin

Delayed payment

Age verification

Australia

Need to subsribe my amazon prime