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Data issue

Anonymous
Not applicable

Hi,

 

I'm trying to add a top up data bundle to my device but it isnt letting me due to having just upgraded by tarrif.

 

My new tarrif doesnt start till the 12th Sep but I still need a data top up before then?

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MI5
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You will have to call customer services and ask them to override it to start earlier.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153040 Posts
  • 652 Topics
  • 29210 Solutions
Registered:
You will have to call customer services and ask them to override it to start earlier.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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Welcome to our forum @Anonymous! Please keep us updated on how you're getting on and if you managed to get your data topped up ok. Did you try adding a data bolt-on?

 

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