Solved: Data allowance

LM4 · ‎24-06-2024

Apologies if this is a dumb question, but I have a sim only monthly plan with 50gb of data.

On my Samsung a53, however, it says I have a mobile data allowance of 2gb. Shouldn't the latter be 50gb?

Enlli · ‎24-06-2024

Go to Settings/ connections/ mobile data usage then set by clicking the cog symbol to set billing cycle and data limit

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

MI5 · ‎24-06-2024

@LM4

You need to change the setting in your phone from 2gb (default) to 50gb (your tariff).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LM4 · ‎24-06-2024

Thank you for the quick reply. How do you do that?

Enlli · ‎24-06-2024

Go to Settings/ connections/ mobile data usage then set by clicking the cog symbol to set billing cycle and data limit

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎24-06-2024

@LM4 wrote:
Thank you for the quick reply. How do you do that?

@LM4

Edit the part where you see the 2gb and change it to 50gb.

It won't stop you using data unless you select the option to stop your data also.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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