DNS_PROBE_FINISHED_NXDOMAIN

[Mateus]

I have a duel-sim phone. When connected using the O2 sim I can't access certain websites (e.g. theguardian.co.uk and theverge.com)

The error I get in Chrome is: DNS_PROBE_FINISHED_NXDOMAIN

When I use my EE sim, I don't have this problem.

Any ideas?
🤔

[paulbacon]

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@MI5 wrote:
If only customer services took the reports seriously it could have been fixed sooner!
Thanks @Martin-O2

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Unfortunarely i think customer service is general (not just o2) think all customers dont know what they're talking about.. While im sure that can be the case for the less tech savvy people, when you have multiple reports on their social media pages reporting exactly the same issue, i agree it should be taken seriously

[Junior]

Mine is now working too. Thanks for sorting!

[Martin-O2]

Great news guys! Please keep an eye on things and let me know if there are any further issues around this one.