DD monthly payment

[Anonymous]

I am just inquiring as to what the possible outcome would be if I miss a DD payment. My payment is due monday and what with xmas and wages going in payments being taken at early and late over the last 2 weeks I have lost track of what was paid and what is still due.
As it stands my payment won't go through when due because of insufficient funds although I hope to be able to put the money in in time but what will happen if I am unable to.
Clearly I understand this is my own fault and in the worst case scenario will have enough to pay it on next Friday but ia there anyone I can contact who help me sort this out. I have never missed a payment before and my recorfld is spotless, would hate to get a black mark if it can be avoided

[Bambino]

If you've never missed a payment before, as you said in your first post, you may get lucky if whoever you speak to in Customer Service is sympathetic, but there's no guarantee that they'll help. As your options are limited, it's worth making the call, as not making it will most likely result in your service being cut off.

[Anonymous]

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@Anonymous wrote:
On experience from posts on the forum as long as you call them ( not live chat) and explain the situation they are typically accommodating.

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@Anonymous is absolutely correct. As you can okay it within a week o2 will be fine with this as long as you call them to agree it.

Please don't worry.