Cut of phone

[marksmith2006]

Hi I was told my phone would be reconnected until the 5th of jan when I get paid but it looks like I’ve been cut of , please can you reconnect me 

[TallTrees]

Hello @marksmith2006 

Welcome to the o2 Community Forum

We are customers like you 

You need to contact o2 Customer Services here:

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
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[Bambino]

@marksmith2006 

You need to speak to the Payment Management Team on 0800 902 0217. As it's a very long Bank Holiday weekend your chances of getting through aren't good. You can download Skype to call free: Guide: A Guide to Skype 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[Breanna]

Hi @marksmith2006 were you able to get in touch with O2?