Customer service

[Sara7319]

Is anyone else trying and failing to actually talk to an advisor ??. I need to talk urgently about my account and all I get in every contact number is a payment bot.  Am tearing my hair out here.

No option at all to speak to anyone, no email contact, tried on fb message nothing yet, have even sent a complaints email to complaints team, not hopeful on a reply anytime soon.

Tried to resolve via my o2, again get to last knocking and it says there us a problem and to call.  Talk about run around in circles all day.

Am not v happy as I can't sort my issue withput talking it through with someone and it's going to lead to losing phone account..!!!!!

Does any humans still work in customer service any more..????

[MI5]

@NC-56 

Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

[Oxonian]

Another example @pgn of the question going walkies but the answer remaining in-situ ! 👍

[pgn]

I have seen where it got moved to, I think that was a tactical removal, @Oxonian  🤣