Is anyone else trying and failing to actually talk to an advisor ??. I
need to talk urgently about my account and all I get in every contact
number is a payment bot. Am tearing my hair out here. No option at all
to speak to anyone, no email contact, ...
Update *** Ok so further on today, after 2nd round of on hold I finally
got through to speak to someone....yayy...wasn't in the best of moods
but the lady was so lovely (not english) but she was patient and made
sure I understood what she was saying....
Update... Edging a bit further....so ended up since re doing my direct
debit for both my sons and my contract. Which are both on my account.
Which enabled me to finally get past the auto system. So for the past 3
days I have rang twice a day on hold ...