Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎12-01-2020
Accepted Solution

Crn

What is my customer reference number?
Highlighted
Posts: 95,007
Topics: 543
Solutions: 12,043
Registered: ‎04-04-2012

Re: Crn

@Abby96 

Your crn is your account number which can be found by following this guide to your bill page Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 79,593
Topics: 708
Registered: ‎14-01-2013

Re: Crn

[ Edited ]

Look here on the link given above, The account number is on the right hand side of the page @Abby96 

download home.jpg

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker