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Credit score blighted by incorrectly registered O2 default

Anonymous
Not applicable

I note that this is a regular feature on this noticeboard.

 

I Have an exemplary credit history, or i did until i got involved with O2. 

 

I am the kind of person who always pays bills on time, doesnt not take out big fat loans or over spend and certainly dont have anyone chasing me for money  or judgements against me.

 

My biggest mistake was signing up for an O2 pay monthly contract ofr 12 months some yeas ago. 

 

It ran for the 12 months and about a month before the end , i contacted o2 several times and informed them that i did not wish to renew the contract.

 

I found that there was a real reluntance, boardering on blind refusal, to end my contract by O2 customer service. They were determined to sell me new contracts and services howver i re-iterated that i wanted to end the contract

 

When the contracted ended i ceased using their sim.

 

In January this year i had a look at my credit report via noddle and noted that O2 had registered a default of £10. 

 

I raised a complaint with O2 and have correspondence from one of their complaint handlers confirming that the default has been remove.

 

When this very day is it still showing on my credit report and adversely affecting my credit score?

 

Message 1 of 23
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MI5
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Don't blame you. I'd be the same too.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 21 of 23
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Cleoriff
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Another customer lost to O2...Sad really ..:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 22 of 23
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jonsie
Level 94: Supreme
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@Anonymous wrote:

Thank you all for your support. O2 Will never have my business again.


And they don't deserve it!

Message 23 of 23
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