custom-community-header-logo.text

Fisher22 · ‎06-10-2020

It’s been around 2 months that I’ve been trying to get a response from the credit referrals team and desperately need them to reply, otherwise I run the risk of messing up a mortgage application.

This was for an Apple Watch adding onto my existing contract that I’ve had for around 10 years.

Does anyone know a number for credit referrals or what any member of the O2 team can do to rectify this please?

MI5 · ‎06-10-2020

@Fisher22

The only contact details are as follows:

CreditFileReferrals@o2.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-10-2020

@Fisher22

The only contact details are as follows:

CreditFileReferrals@o2.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Fisher22 · ‎08-10-2020

Thanks so much - Ideally I want to speak to someone, is there a number?

MI5 · ‎08-10-2020

@Fisher22

Sorry no, the department is not customer facing.

The only contact details are as I posted above.

You could email them and ask that they call you though I guess.......?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

custom-community-header-logo.text

Credit Referal

Monthly payment not taken

o2 PAYG number transfer to o2 pay monthly

Adding a pay-monthly SIM to my account (for anothe...

Re connect

Trying to pay my bill