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Cost of a call to an eu number

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Diana5
Level 1: Joiner
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on ‎25-04-2022 19:10

on ‎25-04-2022 19:10

Good evening. I thought my calls to an eu number where in my tariff but today I called someone and I got a message saying that I am charged for it. Is that right?

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madasaf1sh
Level 78: King of Kings
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on ‎25-04-2022 19:16

on ‎25-04-2022 19:16

@Diana5 

 

Yes the text is correct.


Calls to numbers outside of the UK are charged for, and have never been free, this includes calls to the IOM,  Jersey and Guernsey.

 

Calling EU numbers is only free if roaming in the EU

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎25-04-2022 19:16

on ‎25-04-2022 19:16

@Diana5 

 

Yes the text is correct.


Calls to numbers outside of the UK are charged for, and have never been free, this includes calls to the IOM,  Jersey and Guernsey.

 

Calling EU numbers is only free if roaming in the EU

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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