Solved: Contract renewal

Benakam64 · ‎26-07-2022

My contract has just ended if I want to keep my phone for a few month at will my bill be cheaper automatically or will I still be charged full price?

MI5 · ‎26-07-2022

@Benakam64

If on a refresh tariff, as above, your device plan will be fully paid and you will no longer be charged that portion of your bill. However, if on a standard contract, you will still continue to pay the full amount until you upgrade.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

jonsie · ‎26-07-2022

Its automatic, you now just pay for the airtime

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎26-07-2022

@Benakam64

If on a refresh tariff, as above, your device plan will be fully paid and you will no longer be charged that portion of your bill. However, if on a standard contract, you will still continue to pay the full amount until you upgrade.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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